RRN is a premium, scalable, technology-led repair partner built to operate at national scale and deliver better outcomes for insurers, fleets and their customers.

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Location Castle Malwood, Minstead, Southampton, SO43 7PE
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Contact RRN
Location Castle Malwood, Minstead, Southampton, SO43 7PE
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The technology behind every repair.

Rapid Apps

The technology behind every repair.

Damage in. Decision out.

Rapid Assess is our AI triage tool. It reads the FNOL data, scopes the repair and tells your team whether the damage can be repaired at the vehicle or needs a bodyshop. It works from photos or from the FNOL alone, and every decision shows its reasoning.

  • Works from photos or FNOL data alone
  • A clear reason with every decision

10 sec

Assessment time

95%

Accuracy

“It is both intuitive and frictionless, leading to more effective routing, a shorter repair lifecycle and a smoother repair experience for our customers.”

FMG
Rapid Assess screen showing a bumper claim scoped and routed: Send to RRN, mobile repairable, with the reason for the decision

Illustrative screens.

The right photos. First time.

We send the driver a link by text or email. It opens straight on their phone, with no app to download, and coaches them through the 12 shots we need, one at a time. VIN, mileage and registration are captured alongside the damage, and each photo uploads straight back to us.

  • 12 guided shots, in any order
  • An instruction and an example for every shot
  • No app to download, opens from a text or email

4 min

Typical completion time

0.5 day

Off the cycle time

Watch Henry Jones, CTO, explain Rapid Capture
Rapid Capture welcome screen on a phone, showing the claim and the shot list Rapid Capture camera screen guiding the driver to line up the VIN inside a green box

Illustrative screens.

Pick a slot. Watch it arrive.

Once the repair is approved, the driver picks a date that suits them, with no calls back and forth. Behind the scenes, Rapid Dispatch matches the technician, location, parts and timing. On the day, the driver tracks their technician to the door and keeps using the vehicle until the repair starts.

  • Self-scheduling for drivers
  • Live technician tracking on the day
  • Every step visible, start to finish

2.5x

Faster than manual booking

40%

Of bookings made outside office hours

Rapid Dispatch screen where the driver picks a repair date and morning or afternoon slot Rapid Dispatch tracking screen showing the technician on the way with a live map and progress steps

Illustrative screens.