You can reschedule your repair appointment by calling us directly on 01675 223114 or using our website forms. If you need to make any changes, please contact us as soon as possible to secure the earliest available slot.

You can easily upload images of your vehicle’s damage using our Rapid Repair Network app. This app is sent to you via text message once your vehicle is confirmed for a repair with us. Simply follow the on-screen instructions to take clear photos from different angles. This helps us assess whether your repair qualifies for a same-day fix and speeds up the process.

Our AI-powered system assesses your repair needs based on the uploaded images. If your vehicle qualifies for a same-day repair, we will confirm a convenient slot with you.

It depends on the damage. A small repair can take a few hours. Larger or multi-panel work takes longer, but repairs are always completed within a day. Once we've seen your photos, we'll confirm the time needed and book a slot that suits you. You'll know what to expect before we start.

Your vehicle will be repaired by a mobile technician at your preferred location. We will confirm the best option with you when booking.

All repairs are completed on the same-day. If a longer repair is required, we’ll keep you updated every step of the way.

We provide regular updates via SMS and email before the repair date. If you have any questions on your repair, please contact 01675 223114 or using our website forms.

No, we handle everything directly with your insurer. Once your claim is approved, we take care of the repair process, so you don’t have to worry about the details.

Yes, all repairs carried out through Rapid Repair Network come with a warranty, ensuring high-quality workmanship and peace of mind. We provide a lifetime vehicle ownership guarantee on all repairs.

If you experience any concerns after your repair, please contact our support team on 01675 223114 or through the website directly. We are committed to ensuring your satisfaction.